A Social Enterprise — Making Aviation Careers Accessible to All Affordable pricing · Practical skills · Real job opportunities · Nairobi, Kenya
TVET Registered ICAO / IATA Aligned Wanandege Plaza, Embakasi
Aviation Training Courses

Your Career
Takes Flight Here

Practical, affordable aviation training built for Kenyan graduates. Five specialist courses covering every entry point into the aviation industry — taught by professionals who have done the job.

Course Categories
  • 01 Cabin Crew Training
  • 02 Customer Service
  • 03 Cargo Operations
  • 04 Ticketing & Travel
  • 05 Aviation Operations
  • 06 Hospitality Industry
Cabin Crew Training

Life in the Skies Starts Here

Essential preparation for a cabin crew career. Learn safety, service, and professionalism — then walk into airline interviews with real confidence.

Certificate

Airline Cabin Crew

Comprehensive training covering aviation safety, in-flight service standards, first aid, and the professional presentation airlines demand. Built to get you interview-ready.

  • Safety and emergency procedures
  • In-flight service and hospitality
  • First aid and medical emergencies
  • Aviation security fundamentals
  • Grooming and professional standards
  • Dangerous goods awareness
8 – 12 Weeks Course Details
Customer Service Training

Excellence at Every Touchpoint

Master the art of aviation customer care. Airports, airline offices, call centres — wherever passengers need help, you will be ready.

Certificate

Airline Customer Service

Professional training for frontline aviation staff focused on delivering exceptional experiences at every passenger touchpoint — from check-in to boarding gate.

  • Customer service fundamentals
  • Effective communication skills
  • Handling difficult passengers and situations
  • Cross-cultural awareness
  • Complaint resolution techniques
  • Airport and airline environment knowledge
6 – 8 Weeks Course Details
Cargo Operations Training

Master the Ground Side of Aviation

Air freight moves the world. Learn cargo handling, dangerous goods regulations, and documentation for a career in one of aviation's most essential departments.

Certificate

Air Cargo Operations

Foundation course for cargo handling professionals covering dangerous goods regulations (DGR), air waybill documentation, and freight operations. Practical skills for cargo warehouses and airlines.

  • Air cargo fundamentals and industry overview
  • Dangerous goods regulations (IATA DGR)
  • Air waybill documentation
  • Cargo handling and acceptance procedures
  • Safety and security protocols
  • Cargo tracking and tracing systems
8 – 10 Weeks Course Details
Ticketing & Travel

Three Levels. One Destination.

A progressive pathway from travel industry foundations to expert-level GDS operations. Complete one level or progress through all three.

01 Foundation

See — The Industry

Your introduction to the travel world. Geography, destinations, documentation, and how the global aviation ecosystem works.

  • Travel industry overview and structure
  • World geography and key destinations
  • Travel documentation and visas
  • Introduction to airline products
Start Level 1
02 Intermediate

Understand — GDS Operations

Hands-on training with Global Distribution Systems. Amadeus, Sabre, or Galileo — make flight bookings, reservations, and issue tickets.

  • Amadeus, Sabre or Galileo GDS
  • Flight bookings and reservations
  • Fare calculations and ticketing
  • PNR creation and management
Start Level 2
03 Advanced

Master — Advanced Ticketing

Expert-level ticketing operations. Complex fares, international ticketing rules, and corporate contracts for career-level professionals.

  • Complex fare constructions and routing
  • International ticketing rules and regulations
  • Corporate fares and contracts
  • Refunds, exchanges and revalidations
Start Level 3
Aviation Operations

The Professionals Behind the Flight

Airport operations, ramp services, safety management, load control — the comprehensive diploma for those who want to run aviation, not just work in it.

Professional Diploma

Aviation Operations Professional

Comprehensive training covering airport operations, airline management, ramp services, emergency planning, and regulatory compliance. The most advanced aviation qualification Mebban offers — for professionals who want to lead in ground handling, airline operations control, or aviation safety management.

36 Months Duration
Diploma Qualification Level
IATA Aligned Standards
What You Will Learn
  • Airport Operations & Ramp Services (IGOM / AHM)
  • Flight Operations & Emergency Response Planning
  • Aircraft Weight & Balance — Load Control
  • Security Management Systems (SeMS) & SMS
  • Passenger Ground Services & Customer Experience
  • Airline Management and Regulatory Compliance
Full Programme Details
Hospitality Industry Training

The Business of Exceptional Experiences

Discover the vastness of the hospitality industry — its sectors, management principles, and customer-centric operations. Built for those who want to lead in hotels, tourism, events, and service businesses.

Certificate

Hospitality Industry Training

A focused programme covering the full scope of hospitality — from sector fundamentals and marketing to management principles and customer experience design. Applicable across hotels, restaurants, events, tourism, and airline service.

  • What is the Hospitality Industry
  • Hospitality vs. Travel Industry
  • Sectors Within Hospitality
  • Hospitality Marketing
  • The Business of Hospitality
  • Hospitality Management
3 – 6 Months Course Details
Ready to Begin

Start Your Aviation
Journey Today

Affordable training. Practical skills. Real opportunities. Join Mebban International Institute and take the first step toward a career in one of the world's most dynamic industries.