Mebban International Institute Experience Training Unusual
Ticketing & Travel · Level 2

GDS & Advanced
Ticketing Level 2

GDS · Amadeus/Sabre/Galileo · Fare Construction · IATA

Level 2 takes your ticketing skills from foundational knowledge to operational proficiency. You will work directly with Global Distribution Systems — Amadeus, Sabre, and Galileo — learning fare construction, PNR management, ticketing documentation, and IATA regulations that govern the global travel industry.

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Course at a Glance
10Modules
3Phases
Amadeus+ Sabre
IATAAligned
GDS — Amadeus, Sabre, Galileo
Fare Construction Covered
PNR Creation & Management
IATA Ticketing Aligned
What to Expect

Learning Objectives

Level 2 takes your ticketing skills from foundational knowledge to operational proficiency. You will work directly with Global Distribution Systems — Amadeus, Sabre, and Galileo — learning fare construction, PNR management, ticketing documentation, and IATA regulations that govern the global travel industry.

This is where theory becomes practice. By the end of this course you can process real bookings, construct complex fares, handle exchanges and refunds, and operate professionally within a travel agency or airline reservations environment.

Also Part Of

This unit is embedded within the MII-ABC 24-month flagship programme and may form part of the M.A.P accelerator. Taking it standalone earns a standalone certificate.

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GDS Training -->
🖥️

Photo: Student working on GDS terminal / travel agency setup Amadeus or travel booking software visible on screen Suggested: Training lab, computer with GDS interface, professional context

6–10 weeks
Hybrid delivery
All grades welcome
Certificate awarded
GDS & Ticketing Level 2 Curriculum

Full Curriculum

Every topic covered — delivered through an integrated combination of classroom instruction, practical exercises, and field exposure.

01
Introduction to Global Distribution Systems
What GDS is, why it exists, and how Amadeus, Sabre, and Galileo differ
02
Amadeus Basics — Cryptic Commands
Entry formats, sign-in procedures, availability displays, and PNR creation
03
Sabre Red 360 — Navigation & Booking
Interface overview, flight shopping, booking flows, and record management
04
PNR — Passenger Name Records
All mandatory and optional PNR elements — name, itinerary, contact, ticketing, remarks
05
Fare Basis Codes & Fare Construction
Understanding IATA fare construction rules, routing, global indicators, and mileage
06
Ticketing — BSP & ARC Processes
Airline Ticket Numbers, BSP reporting, agent codes, and ticket issuance
07
Special Fares & Conditions
Group fares, student fares, promotional fares, minimum stay, and advance purchase rules
08
Exchanges, Reissues & Refunds
Voluntary and involuntary changes, fare penalties, MCOs, and EMDs
09
Special Services & SSRs
Meal requests, wheelchair, unaccompanied minors, APIS, and DOCS entries
10
Quality Control & Ticketing Ethics
Error prevention, debit memos, ADMs, and professional standards in ticketing
GDS & Travel Environment -->
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Wide photo: Airport departure board or travel agency office Conveys the professional world of airline ticketing and travel Suggested: JKIA departures hall, airline ticket counter, or modern travel office

Training Phases
"The world's flights run through GDS. Now you will too."

Amadeus · Sabre · Galileo · The systems that move the world.

Training Phases

How You Learn

A structured multi-phase delivery model ensuring both theoretical depth and genuine practical readiness.

01

Theory & Systems

Classroom foundation covering GDS principles, IATA rules, and fare construction theory

02

Live System Practice

Hands-on GDS sessions — creating PNRs, issuing tickets, processing changes and refunds

03

Assessment

Practical GDS examination and written test on fare rules, ticketing, and IATA regulations

Learning Outcomes

What You Will Be Able to Do

Upon completion, you will have the following verified competencies.

  • Navigate Amadeus, Sabre, and Galileo GDS platforms with operational confidence
  • Create, modify, and complete full Passenger Name Records (PNRs)
  • Construct fares using IATA fare construction rules and routing principles
  • Issue tickets through BSP and explain the billing and settlement process
  • Process voluntary and involuntary exchanges, reissues, and refunds
  • Understand and apply special fare conditions, restrictions, and penalties
  • Handle special service requests (SSRs) and passenger-specific requirements
  • Operate professionally within travel agency and airline reservations environments
Related Courses

Build On This Foundation

Each Mebban course is designed to complement the others.

Travel & Tourism — Level 1Related Course
Advanced Ticketing — Level 3Related Course
Customer ServiceRelated Course
Back to Aviation Courses
Ready to Begin

Start Your Journey Today

Applications for the April 2026 intake are open. Contact our team to confirm eligibility and secure your place.

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